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What is the Gold Star Program?

If you’re looking for heating and cooling repair service close to Glenview, IL , and you’re thinking about working with Deljo Heating, Cooling & Plumbing, you’ve likely run into something called the Gold Star Program . The full name of this program is The Deljo Gold Star Maintenance Agreement and its a program designed to bring our customers the peace of mind they want and the practical help they need.

Put simply, the Gold Star Program is just another way we use to live up to The Deljo Difference. On this page, we’ll provide all the details you need to know so you understand what the Gold Star Program is when you’re searching for heating and cooling repair service close to Glenview, IL.

Why Create the Gold Star Program?

Unless you’re in the HVAC industry like us, preventive maintenance on your HVAC equipment is rarely, if ever, on the top of your mind. After all, you’ve got far more immediate concerns in your everyday life to deal with. Unfortunately, this mindset also leads to complicated, expensive problems that could have been easily prevented.

And that’s essentially why the Deljo Gold Star Maintenance Agreement is such a generous heating and air conditioning maintenance plan.

What Comes With the Gold Star Program

When you sign on to the Gold Star Maintenance agreement, you immediately gain access to a variety of features including priority service, heat exchanger inspection, CO2 emissions testing, and system maintenance. With this program, you can have your air conditioning equipment, heating equipment, and humidifier inspected regularly to ensure that each unit operates as efficiently and as long as possible.

Gold Star Program Inspection Lists

You can find more information about what components are inspected and what procedures are completed for each type of equipment on our page dedicated to details of the Gold Star Program. Each procedure and inspection was thoughtfully chosen by our experienced team of experts to provide the most cost-effective maintenance plan for our customers.

Heating and Cooling Repair Service Close to Glenview, Illinois

If you need heating and/or cooling repair somewhere near Glenview, you don’t have to join the Gold Star Program to get it. You can give us a call at (773)829-4295 or contact us through our website. However, we encourage you to ask your Deljo technician about the Gold Star Program so you can decide whether it’s right for you.

Client Testimonials

Read the opinions of our satisfied customers.

5 stars

This was my first time as a Deljo customer, and I was very pleased. My technician, Giovanni, was very thorough and diligent. He serviced my furnace and identified a faulty sensor that was causing the unit to shut itself down. Deljo ordered the part, and Giovanni replaced it a few days later. Overall, the team at Deljo was great. The dispatcher kept me informed about Giovanni’s arrival time, and the supervisor assisted Giovanni when he was diagnosing the problem with the furnace. I highly recommend Deljo.

Paul D. 10/15/2026

5 stars

I’ve used Deljo for over 10 years now and they always do a good job. Izzy was the technician for this visit and he did an excellent job with my winter maintenance on my multiple units in the household. He also addressed an issue while cleaning the furnace blower wheel. His communication was clear and concise with what he planned to do to address the issue quickly. He was confident and I had 0 concerns or questions. Great job Izzy!

Jeff S. 10/14/2026

5 stars

Paul was great! Arrived on time and completed maintenance on my humidifier, tankless water heater, and two furnaces. All work was performed under my Gold Star maintenance program, so all maintenance charges were covered. Paul did provide a few proposals for additional services on furnace & tankless water heater, but those were emailed to me for further consideration. Paul was friendly, knowledgeable, and answered all my questions.

Jack N. 10/12/2026

5 stars

Gabe did an excellent job with our annual service visit. He arrived in the early part of our service window, was friendly and knowledgeable, and got the work done in a very reasonable amount of time. I have great confidence in Deljo, and am a long-time customer.

Ruth C. 10/9/2026

5 stars

I’ve been using Deljo for 20 years for HVAC but now venture into enlisting their plumbing services. Bashar was very courteous, efficient & informative, and I’d definitely request him again for the next plumbing job. Great experience!

Christopher R. 10/2/2026

5 stars

Working with Deljo is always a good experience, and today’s appointment with Izzy was no different. He was able to come early which actually worked better with our schedules, but called me ahead of time to make sure that was okay. He was friendly and knowledgeable when he explained the work he had done during his visit and our options for fixes. He was also able to schedule a quote appointment for us while he was still here. We would highly recommend working with Izzy and the Deljo team!

Lauren H.  9/25/2026

5 stars

Drew performed the seasonal maintenance on my AC. It needed some repairs and updates and he was able to fix everything at the same appointment. He also noticed issues with the hot water heater and we were able to get ahead of that, as well.

Emily W. 9/11/2026

5 stars

I would leave six out of five stars if I could! My technician Jorge went above and beyond on his service. There was buildup in the rental property’s toilet from the previous tenant. One maintenance person did a surface level job of cleaning but did not fully remove the obstruction. Jorge went above and beyond and came to a solution and even explained the perpetual problems older toilet models can cause. Moving forward with this insight, I can perform my own upkeep the previous tenant did not. Thank you kindly!

Kayla K.  9/15/2026

5 stars

We just had our new boiler installed by Jonathan and Carlos. First rate work! They arrived on time, removed the old boiler, installed the new unit, and explained the features. Both guys were pleasant. Bring on the cold this winter! We are ready thanks to the team from Deljo.

Edward B.  6/26/2026

5 stars

Deljo’s heating and cooling team was awesome to work with. As a first-time homeowner, I really appreciated how clearly they explained everything and answered all my questions. From the quote to the install and follow-up, the service was top-notch. Highly recommend!

Lindsey A. Chicago, IL

5 stars

Matt did an amazing job. He serviced our home and our rental property. He gave us options to help our systems run more efficiently. He also told us about Deljo’s new plumbing inspection which was very affordable. He is great!

Jordan R. Chicago, IL

5 stars

We had a problem with our Humidifier and called Deljo. Jesus came out to help and was amazing. He was extremely knowledgeable, detail oriented, and super courteous. Amazing customer experience!

Jeff C. Chicago, IL

5 stars

Jordan and Jesus were extremely helpful and knowledgeable! We would 100% work with them and have them back. They were both very professional and efficiently fixed our heating system.

Emily L. Chicago, IL

5 stars

Shout out to Ernesto for coming out and servicing our furnace and air con. Deljo provides a great service and glad to trust them with our HVAC for our small business.

Lauren H. Chicago, IL

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