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Ductless Systems

PerformanceTM Residential Ductless Cassette Heat Pump System – 38MAR/40MBC


Performance series ductless systems offer that perfect balance between budget limits you may have today and your desire for energy savings and comfort options.

New for 2016, the 38MAR heat pump achieves full heating capacity even as temperatures outside dip to 5° F (in select sizes). This system lives up to its Performance name with features like a variable speed compressor for quiet efficiency and up to 3 fan speeds. There are many convenience features built-in like the timed start/stop on its wireless remote.

Key features:


  • 100% Heating Capacity at 5° F (-15° C)*
  • Up to 20.0 SEER cooling efficiency
  • Up to 10.5 HSPF heating efficiency
  • Variable Speed (Inverter) Compressor
  • Base pan heater
  • Factory installed Crankcase Heater
  • Low voltage controls
  • Compact footprint
  • Improved outdoor serviceability
  • Auto restart after power failure
  • Motorized louver allows fixed or oscillating motion
  • 3 indoor unit fan speeds
  • Follow Me
  • Indoor sound: as low as 34 decibels1
  • Condenser high temp protection
  • Refrigerant leakage detection
  • Line lengths 82-98′ depending on unit capacity
  • 46°F heating mode (heating setback)
  • System diagnostics
  • Built in condensate pump
  • 10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration2


  • Wireless remote control standard
  • Optional wired remote control
  • Up to 24-hour start/stop timer

1 Quietest size within each model group during low fan-speed operation 2 If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of 10 years. Otherwise, parts warranty is 5 years. For other applications a 7-year parts and 7-year compressor limited warranties apply. See warranty certificate for details. * Sizes 9 & 18 (208/230V)



  • Up to 20.0 SEER
  • Up to 13.0 EER
  • Up to 10.5 HSPF
  • Select sizes ENERGY STAR® qualified


  • 3 indoor fan speeds
  • Indoor sound: as low as 34 decibels1
  • Outdoor sound: as low as 52.5 decibels2
  • Auto restart after power failure


  • Cooling mode Min-Max DB: Range is -4-122° F
  • Heating mode Min-Max DB: Varies by unit size and voltage. Range is -22-86° F


  • Up to 98′


  • Variable Speed (Inverter) Compressor technology
  • Recommended control: wireless remote (included)


  • 3/4-1.5 ton 208/230 V


  • 208/230 V


  • Heavy-gauge, galvanized steel construction (outdoor unit)
  • Primed and coated with a 100% coverage, baked-enamel finish in white (outdoor unit)
  • Indoor unit features a modern, flush-mount, white grille

1 Quietest size within each model group during low fan-speed operation. 2 Quietest size within each model group during most common cooling operating condition.

Published on March 18th, 2017