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Ductless Systems

Performance™ Residential Ductless High Wall Heat Pump System – 38MAR/40MAQ


Performance series ductless systems offer that perfect balance between budget limits you may have today and your desire for energy savings and comfort options.

New for 2016, the 38MAR heat pump achieves full heating capacity even as temperatures outside dip to 5° F (in select sizes). This model lives up to its Performance name with features like variable speed operation for extra efficiency and reduced sound.

Key features:


  • 100% Heating Capacity at 5° F (-15° C)*
  • Up to 25.0 SEER cooling efficiency
  • Up to 12.0 HSPF heating efficiency
  • Variable Speed (Inverter) Compressor
  • Base pan heater
  • Factory installed Crankcase Heater
  • Compact footprint
  • Improved outdoor serviceability
  • Auto louver mode
  • Turbo mode
  • 4 indoor unit fan speeds
  • Auto-restart function
  • Condenser high temp protection
  • Refrigerant leakage detection
  • Indoor sound: as low as 27 decibels1
  • 46°F heating mode (heating setback)
  • Low voltage controls
  • Sleep mode
  • Follow me
  • Line lengths 82-164′ depending on unit capacity
  • 10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration2


  • Wireless remote control standard
  • Optional wired remote control

1 Quietest size within each model group during low fan-speed operation 2 If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of 10 years. Otherwise, parts warranty is 5 years. For other applications a 7-year parts and 7-year compressor limited warranties apply. See warranty certificate for details. * Sizes 9-24 (208/230V)



  • Up to 25.0 SEER
  • Up to 15.0 EER
  • Up to 12.0 HSPF
  • Select sizes ENERGY STAR® qualified


  • 4 indoor fan speeds
  • Indoor sound: as low as 27 decibels1
  • Outdoor sound: as low as 52.5 decibels2


  • Cooling mode Min-Max DB: Range is -4-122° F
  • Heating mode Min-Max DB: Varies by unit size and voltage. Range is -22-86° F


  • Up to 164′


  • Variable Speed (Inverter) Compressor technology
  • Recommended control: wireless remote (included)


  • 3/4-3 ton


  • .75-1 ton 115 V
  • 1-3 ton 208/230 V


  • Heavy-gauge, galvanized steel construction (outdoor unit)
  • Primed and coated with a 100% coverage, baked-enamel finish in white (outdoor unit)
  • Modern, flat panel indoor unit in white

1 Quietest size within each model group during low fan-speed operation 2 Quietest size within each model group during most common cooling operating condition.

Published on March 18th, 2017