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Ductless Systems

Infinity® Residential Ductless Highwall Heat Pump System – 38/40GRQ


Infinity® series products represent the pinnacle of our communicating technology. This advanced system enables some of the best comfort features and energy saving advancements.

The GRQ model lives up to its Infinity name with features like a variable-speed compressor for quiet efficiency and up to 7 fan speeds. There are many convenience features built-in like smartphone control, sleep mode settings and timed start/stop on its wireless remote.

Key features:


  • Up to 30.5 SEER cooling efficiency
  • 10.3 HSPF heating efficiency
  • 80% heating capacity at -20°F
  • Line lengths up to 82′
  • Variable-speed inverter compressor
  • 7 indoor unit fan speeds
  • Base pane heater
  • Auto louver mode
  • 180° vertical air supply
  • 46°F heating mode (heating setback)
  • Indoor sound: as low as 26 decibels1
  • Dehumidification mode
  • X-Fan mode
  • I FEEL function
  • 5-year parts limited and 7-year compressor limited warranties2


  • Wireless remote control standard
  • Smartphone control
  • Sleep mode

1 Quietest size within each model group during low fan-speed operation 2 To the original owner, 5-year parts and 7-year compressor limited warranties are available when product is used in an owner-occupied residence. For other applications a 1-year parts and 5-year compressor limited warranties apply. See warranty certificate for details.



  • Up to 30.5 SEER
  • Up to 15.8 EER
  • 10.3 HSPF
  • Select sizes ENERGY STAR® qualified


  • 7 indoor fan speeds
  • Indoor sound: as low as 26 decibels1
  • Outdoor sound: as low as 53 decibels2


  • Cooling mode Min-Max DB: Varies by unit size and voltage. Range is 0° – 129°F
  • Heating mode Min-Max DB: Varies by unit size and voltage. Range is -22° – 75°F


  • Up to 82′


  • Variable-speed invertercompressor technology
  • Voltage and current protection
  • Sound reduction: isolated compressor
  • Recommended control: wireless remote (included)


  • .75 – 1 1/2 ton


  • .75 – 1 1/2 ton 208-230 V (outdoor unit)
  • Indoor powered by outdoor unit


  • Heavy-gauge, galvanized steel construction (outdoor unit)
  • Primed and coated with a 100% coverage, baked-enamel finish in white (outdoor unit)
  • Modern, flat panel indoor unit in white or gray options

1 Quietest size within each model group during low fan-speed operation. 2 Quietest size within each model group during most common cooling operating condition.

Published on March 18th, 2017

This or That?

With the purchase of a full system, choose from:

This : Free Tanked Natural Draft Water Heater


That: Up to a $3,000 discount

Monthly payments as low at $89/Month

Must qualify for financing through Service Finance Company

All other discounts and promotions may not be applied to this offer. All installations must be completed by April 14, 2024 to qualify.

Promotion can be redeemed only after moving forward with proposal or equipment replacement. Can be scheduled via email, phone, or website.